Welcome to Reina's Korean Shopping Service page!
I'm happy to assist you with your shopping for Korean websites that you can't order directly.

News & Updates



How to Order
1) Fill out the order form on the menu on your left.
2) I will let you know you how much the total cost of items will be.
3) Send the payment. Once the payment for items has been cleared, I will order the items.
4) When items arrive my home, I'll measure them and send separate invoice for shipping.
I may unpack the package to check the items.
If needed, I can repack the items with lighter shipping material or repack to two or more packages.
5) After shipping I will send you an e-mail with shipping informations like tracking number, etc.
6) Please let me know when you recieved the package by leaving feedback here.

*If you want to get confirmation that I have recieved your payment and placed your order,
please reply to my e-mail and I'll mail you when I place the order.
Otherwise I'll e-mail you when the items arrive.

*Please understand time difference between your country and Korea!!!
My working hours are 9:00 AM to 19:00 PM Monday to Friday, 9:00 AM to 12:00 PM Saturday.
I do check urgent inquiries, but if you sent an order/inquiry on weekends please kindly wait until Monday.


Fees
+Buying from single shop
Order over 75,000 KRW: 20% of total items
Order below 75,000 KRW: Flat fee of 10 EUR/15 USD

+Buying from multiple shop
Orders over 100,000 KRW: 20% of total items
Orders below 100,000 KRW: 7 EUR/10 USD fee per each website

+Handling fee: 20% of shipping fee

Fees include paypal fee and possible exchange rate changes.
I can undervalue the package under request.


Shipping
1) Normal airmail package/Small Packet (7-14 days to Europe/North America): No tracking at all
2) Registered mail (7-14 days to Europe/North America): Gives tracking number
3) Insured Package (7-14 days to Europe/North America): Tracking number+insurance
4) EMS (under 5 days to Europe/North America) (N/A to Italy): Fast, tracking, insurance
I ship worldwide.
Depending on your post office's policy, you may have to pick up your registered mail package from your local post office.
Our post office do not work on Weekends and Korean holidays.


Example of Shipping Fee
+A pair of shoes to Europe/North America/Australasia:
1) EMS: 30000 KRW
2) Insured: 22800 KRW
3) Registered: 21000 KRW
4) Small Packet: 9000 KRW

+1kg=2.2lbs to Europe/North America/Australasia:
1) Normal airmail package/Small Packet - 9,000 KRW
4) EMS - 30,000 KRW

+2kg=4.5lbs to Europe/North America/Australasia:
1) Normal airmail package/Small Packet - 18,000 KRW
4) EMS - 47,800 KRW

+For documents or books, cheaper fee could be applied.
+For detailed shipping fee chart, see "Shipping" section.


Payment
I only take PAYPAL.


Currency
I accept EURO and US DOLLAR++.
1 EUR=1400 KRW
1 USD=1100 KRW
++I apply fixed exchage rate, because of many troubles and inconvenience.
Exchange rate changes every minute. Even though I apply most recent exchange rate,
it changes when buyers pay the invoice after 1 or 2 days. So it's not very meaningful at the end.
Paypal's exchange rate, which is the actual rate they put on my bank account in Korea,
is lower than middle rate-the rate you can find from xe.com or any other service;
For example if xe.com says 1 USD=1200 KRW, paypal says 1 USD=1100 KRW.
So the fixed exchange rate is close to what I actually recieve.
I'll change the fixed rate once in a while to keep it current.
Sorry for any inconvenience it may cause,
I hope this fixed rate will help buyers to determine how much they should pay before I send invoice.
+++Exchange rate updated on June 15th 2010.


Gift Messages
I would put a fake gift message to avoid unnecessary fees when the package is inspected.
If the package is really a gift, I can also put a real gift message with beautiful card. The card is 1 USD/0.70 euro.
Please check the gift options at the order form.


G-market Orders
G-market is a kind of online department store, consisted of many individual sellers.
It's like eBay with buy it now only.
Despite of how many individual sellers you're buying from, G-market is considered as one seller.
Please note that domestic order system is different with international order system.

To place an order from G-market, please copy and paste the item link with the item name and other options.
If the item name is in Korean so you can't write it down, give me a picture to identify.
Most items show detailed pictures on pop-up window so you can give that link.
If there's no pop-up link please screencapture the item picture with the item name or code.
When you have a large list with different options, you may create your own account, 
put the items in the shopping cart, and give me your username and password.
Of course, you may set your password to random one ;) I will order them with my account.

If you have a gift card, I can use your account to use it. The fee will be 20% from the total/$15.


Concert Ticket Reservation
Concert tickets of idol stars are very tough to purchase because there is a huge demand.
The website gets down immediately as the ticket opens. It is even called as a "ticket war".
Also, the sales quantity is limited to 4 tickets per one person.
Therefore I would have to hire some people to "win" the ticket.
So my fees for those concert tickets will be flat $25 per ticket.
Fees for usual concert/performance tickets that requires no ticket wars will be the same as other items.
If you need any help with finding cheaper hotels, I can find you one as my family works in hotel industry.
To place the order of concert tickets, please copy&paste and fill this form on "Items" form on order form;
((Name of the concert/show/performance))
Date: 29th/30th/31st/Any day available/All three days/etc
Quantity:
Shipping: Asia/Non-Asia/Korea


Other Informations
+Most Korean websites are small business and they have limited stock.
Your desired item could be sold out very soon.
Please give me an inquiry right after you decided to buy, and pay as soon as possible to get what you want.
+Even after an order was placed, items still can run out of stock. If that happens, they'll refund me.
+I am not your free translator.
+I don't work on Sunday.


About Me
Hi, my name is Reina.
I'm a freelance photographer living in South Korea.
If you want to know more about me, please visit my webpages;
Livejournal
Homepage for Photography
If you feel like garage shopping, here is my garage sales page.
As English is not my native language, I don't speak it perfectly.
Please excuse me if I make any mistakes :)
If you have any questions, concerns or suggestions, please let me know!
E-mail address: queenreina@naver.com